2022 Child Safe Standards

We have operated under the 2016 Victorian Child Safe Standards since they came into force. We wish to advise that this year, Victoria revised the Standards with effect from 1 July 2022, and we have updated our policies and procedures to reflect the revised Standards.


We have a new Child Safety and Wellbeing Policy that states that all children have a right to be and feel safe. The welfare of the children we convey will always be our priority and we do not tolerate child abuse and harm. We aim to create an environment where children are safe and feel safe being transported in our fleet.

We also have a new Code of Conduct that sets out the behaviour expected of all our staff and relevant contractors who engage with children in regard to keeping children safe. These two documents can be obtained by email from fordsbus@fordsbus.com.au.

Does your child feel safe?

We encourage children to tell someone – you, a teacher, or their bus driver – if they have any concerns that make them feel unsafe. We also encourage you to be alert to any concerns that your child may express about feeling safe, and to let the school know of these concerns.

Submitting a Child Safe related Complaint

To make a formal complaint please email lyndaford@fordsbus.com.au

Any complaints will be treated in confidence.

For complaints that are not related to child safety, please email fordsbus@fordsbus.com.au